Payment Policy

We want your checkout experience with Zopetto to be quick, secure, and hassle-free.

1. Ways to Pay

Credit & Debit Cards: Visa, Mastercard, American Express, Discover
Apple Pay
Google Pay
Shop Pay

2. When We Take Payment

Full payment is collected at the moment you place your order. Nothing ships until that payment has cleared. If it's declined, we'll email you and your order will stay on hold until it's resolved.

3. Currency

All orders are processed in US Dollars (USD).

4. Keeping Your Data Safe

Payments go through SSL-encrypted, PCI DSS–compliant gateways. Your card details are never stored on our servers — that's handled entirely by our certified payment processors.

5. Price Changes

Prices shown on zopetto.com can change without notice. Discount codes and promotions only apply during their active window and can't be added retroactively.

6. Refunds

All refunds are handled per our Refund Policy and returned to your original payment method. Got a billing concern? Email support@zopetto.com first — we'll sort it out quickly, before you need to involve your bank.

7. Keeping Things Fair

We reserve the right to pause or cancel orders that look fraudulent, and may request additional verification for higher-value purchases. This protects every customer who shops with us.

8. Contact Information

Store Name: Zopetto
Address: 2000 NE 42nd Ave, Ste D Unit 2310, Portland, OR 97213
Email: support@zopetto.com
Phone: +1 929 233 9752
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM PST, Saturday 10:00 AM–2:00 PM PST