Billing Terms and Conditions

At Zopetto, every transaction is handled securely and transparently. Here's how billing works when you shop with us.

1. Accepted Payment Methods

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover
• Apple Pay
• Google Pay
• Shop Pay

2. When You're Charged

Payment is taken in full at checkout. We don't process or ship anything until payment clears. If a payment fails, we'll let you know by email and your order won't move forward.

3. Pricing

All prices on zopetto.com are shown and charged in US Dollars (USD). Prices can change at any time without notice, and promotional discounts only apply to orders placed during the active promotion — they can't be applied after the fact.

4. Keeping Payments Secure

Every transaction runs through SSL-encrypted, PCI DSS–compliant payment processors. We never store your full card details on our own servers.

5. Refunds and Chargebacks

Refunds follow our Refund Policy and are returned to your original payment method. If you run into a billing issue, email support@zopetto.com before opening a chargeback — we're able to resolve most issues directly and much faster that way.

6. Fraud Prevention

To protect our customers, Zopetto reserves the right to pause or cancel any order that looks fraudulent, and may ask for extra identity verification on larger orders.

7. Contact Information

Store Name: Zopetto
Address: 2000 NE 42nd Ave, Ste D Unit 2310, Portland, OR 97213
Email: support@zopetto.com
Phone: +1 929 233 9752
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM PST, Saturday 10:00 AM–2:00 PM PST