Billing Terms and Conditions

At Zopetto, every transaction is handled securely and transparently. These terms cover the legal and liability aspects of how billing works when you shop with us.

1. Refunds

Refunds are handled per our Refund Policy.

2. Chargebacks and Disputes

If you have a billing concern, please email support@zopetto.com before opening a chargeback or payment dispute. We can resolve most issues directly and more quickly than a formal dispute process. Initiating a chargeback without first contacting us may delay resolution.

3. Fraud Prevention

To protect all customers, Zopetto reserves the right to pause, cancel, or refuse any order that shows signs of fraudulent activity. We may request additional identity verification on higher-value orders. Orders flagged during fraud screening will not be processed until verification is complete or the order is cancelled with a full refund.

4. Liability

Zopetto's liability in any billing matter is limited to the amount paid for the order in question. We are not liable for any indirect, incidental, or consequential losses arising from a billing issue, payment failure, or disputed transaction.

5. Your Rights

Nothing in these terms limits any rights you have under applicable consumer protection law in your state or country. If you're unsure of your rights, we encourage you to seek independent legal advice.

6. Governing Law

These terms are governed by the laws of the State of Oregon, United States. Any billing disputes that cannot be resolved directly will be subject to Oregon jurisdiction.

Contact Information

Store Name: Zopetto
Address: 2000 NE 42nd Ave, Ste D Unit 2310, Portland, OR 97213
Email: support@zopetto.com
Phone: +1 929 233 9752
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM PST, Saturday 10:00 AM–2:00 PM PST